The Importance of Having the ISO Certification

Having an ISO certification behind your company's name can great increase the visibility and profits of your business. ISO is recognized internationally and gives consumers and clients the confidence to use your products and services because they are deemed reliable and of the utmost quality since they are made in accordance with the standards of ISO.

ISO stands for the International Organization of Standardization. This organization determines what standards are necessary to ensure that any products and services that are provided are provided in accordance with all of the necessary guidelines that will make ensure quality and compliance. This is a highly sought after standard that many companies need to maintain in order to stay in business.

In order for a company to obtain their ISO certification, there are a few challenges that must be met. Once the ISO certification is given, it is not permanent. Companies are inspected several times per year to ensure that they continuously meet the standards that are put in place. Anyone who is interested in using the company for services or products can view the history of that particular company's ISO certifications. As you can see, it is crucial to have this credential in order to stay in business and retain clients.

Any business can benefit from having this kind of credential. A small business can use it to improve the way the business is run, every process that is involved in the daily operations to be written out and all documents will be thoroughly organized. This increases the effectiveness of management and how the employees are managed and their work flow. This also improves customer service. Everyone knows how much bad customer service can negatively impact a business. In order to create a general standardization and improve the quality of service that is provided, ISO can keep employees in check so that they only provide your customers with the best customer service experience they will ever have.

In order to keep a successful business running efficiently, it is important to have audits. These audits can provide management and decision makers with crucial information about any flaws in the way the business is run. These audits take an in depth look at every aspect that is needed for a day of successful operations. Having audits that use ISO standards, can point out all of the little kinks and bugs so that you can fix them to improve your structure and performance.

Now that you know how much having the Latest ISO certification in Kolkata can benefit your business, you can now take the necessary steps to pass and exceed the standards so that you can join the ranks of the elite in the world. Improve your marketability and expand your client base. You will gain more business by having this credential than you will by advertising with extremely low prices. Give your customers a reason to be happy to come to you for all of their needs.

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How ISO Certification of Quality Control Services (Environmental) Can Help Organizational Progress

Any commercial organization needs progress - in respect of its business activities, profitability and growth vertically and horizontally. For achieving this overall progress, the vital aspect needed is Customer Confidence.

If every customer associated with the organization as consumer is satisfied with its processes, functionalities, products, quality assurance systems and procedures, and places their trust with the organization fully, all the above factors of progress becomes automatic. More number of customers brings forth more sales, volume of business, profitability and thereby continued prosperity.

Well - the million-dollar question is how to build Customer Confidence? The organization in question cannot contact each and every customer, and explain them their process capabilities; stages of production; how they ensure complete quality assurance in each stage; and how they ensure best quality products at affordable prices are delivered to the customer etc.

In the same way, not every customer can visit the organization and see for themselves, whether all the above parameters are adhered impeccably, to achieve total quality assurance. Here comes the help of
ISO certification for govt tendors, official certification by International Standards Organization - that can be obtained through the assistance of ISO Certification Services. Let us explain this point taking an example of an Australian Industrial Manufacturing Organization.

ISO Accreditation:

This organization is manufacturing and supplying all over the world high quality Australian Oats. As of today, the world consumers are very well aware of the characteristics of "Consumerism" - that is "buying best quality products at lowest prices" - thanks to the Internet.

In addition to product quality, the manufacturers have to abide by the Legislations enacted by the Law of the Land, in ensuring that by their production processes there is no damaging impact on environment - air; noise; water or other types of pollution. The ultimate consumer is also keen that the product coming to them is "environment-friendly".

Earlier, there was only ISO 9001-2008 Certification in vogue, which certified that the organization follows effective Quality Assurance Systems in manufacturing processes. The principle of this certification is "if the process is right - the end-product ought to be right". Any product which is sold with the label of ISO 9001-2008 Certification will instantly get Customer Confidence overwhelmingly anywhere - nationally and internationally.

Now ISO Accreditation has come up with another title of ISO Accreditation, namely ISO 1401-2004. Arising out of the increased awareness of universal population, about the severe and adverse impacts of environmental pollution, this Environmental Management System Certification has also come into prominence.

How to get this ISO Certification?

Your Company should contact an Top ISO consultants in kolkata. This is the authority that offers ISO Certification Services, to get Your Company accredited with ISO and obtain ISO 1401-2004 Certification. There are many ISO Consultant experts in this authority, who are thorough with the procedures and formalities attached to ISO Accreditation.

They will not only help implement international standards and effective systems of controlling environmental impacts, but also educate all the employees of Your Company, everything from elementary lessons of ISO Certification. They will do whatever is needed to get Your Company the world-recognized ISO 1401-2004 Certification; and even after certification, for the perpetual maintenance of the systems and procedures.

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An Online Guide to ISO Certification

ISO certification produces numerous benefits for the business. An ISO certified company can meet the requirements of its customers in a more professional way, attracts new customers which results in more revenues, promotes its brand properly etc. With the help of ISO certification, you can improve your business through increased customer satisfaction. Nowadays, it has become a highly significant aspect for any business. This is why most customers intend to do business only with those companies that are ISO certified. To survive the tough competition, you need to establish long term relations with your customers and, in this regard, ISO certification can play a highly significant role.

Top ISO consultants in kolkata play an important role in getting a business/company ISO certified. It takes a lot of wise decision-making to select the most suitable consultant. While selecting and finalizing an expert, the very first thing to be taken into account is their experience and capability enough to meet your requirements. After experience and capability, check out the variety of products and services the company offers. An ISO Consultant Company that offers guarantee of their products and services would be a great choice. When you approach ISO consultants to get the ISO certification, you need to be in very close contact with during the assessment process. The basic function of ISO consultants is streamlining the process to get ISO certified. After understanding the business requirements, they act as expert and guide the company through the professional process by highlighting the steps needed to be taken to comply with the international quality management standard. They also help and guide the businesses to put the action plan in effect fulfilling the requirements needed for the certification.

Once you have hired the Top ISO consultants in kolkata, their team pays a visit to your office and map out your quality management processes to make changes to the administration and assessment process. Generally they provide the business with a huge manual detailing all of your processes highlighting and explaining where the business needs to be improved to achieve the certification. With the passage of time, the working of ISO consultant has changed to a large extent as they carry out a gap analysis within a week, 2 to 4 days to be more specific. The gap analysis is the comparison of all of your current processes and the requirements needed for the certificates. The certification manual describes the details of your quality management procedures, the aims and goals for your quality management systems, the quality policy of the business and some other documentation. Once you have made the required changes your organizational system that best comply with ISO certification requirements, these consultants are more than happy to award your company with the ISO certification.


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What to Look For in an ISO Consultant

you're interested in having your company's QMS certified, you could use the help of Top ISO consultants in kolkata. Before you even start looking for one though, it is well worth asking if the extra help is worth the additional expense.

It goes without saying that specialists don't come cheap. You'd have to pay a lot to get someone to organize the activities surrounding the creation or modification of your quality management system. From a limited standpoint, it's easy to see this as a bad decision considering that part of ISO stresses cost reduction. Then again, an expert might be able to help your company save a whole lot more, making the steep initial fees well worth paying.

There is no rule that says getting an ISO consultant is absolutely necessary. Many companies still need one though primarily because of the lack of knowledge and experience. A specialist can increase a company's chances of passing certification by getting rid of guesswork in the organization and planning phase; assisting in implementation; resolving issues and avoiding errors. In short, an expert can speed up the process by helping a company pass through it correctly once. This can considerably help save company resources even when it is still on the planning stage for certification.

With all the benefits of getting help, the next step to tackle is finding out which experts are best for your company. What should you look for? Before anything else, always remember that many of these individuals belong to ISO consultancy companies. These entities may naturally attempt to sell their services by advertising their own certifications, citations and projects completed. Be mindful though that in the final analysis, you will be dealing with one individual working in your company. Hence you should look into evaluating the specific specialist who will be handling your system.

Obviously, an expert should have finished a degree in management and should have completed training and further education in management systems. Also, individual lead auditor certification from a recognized body is a must. It's a big plus if you can get someone with solid experience in your business or industry but at the same time, he should also have several years of varied ISO consultant experience. You'd want him to be good in your area but at the same time have a broad enough exposure to deal with various eventualities and outcomes.

There are also several other qualities worth considering. At par with the professional requirements to get the job done are certain ideal traits. You should get someone who should, first and foremost, be able to communicate well and adjust to your company's culture and entity. The best laid quality management systems will amount to nothing if they aren't planned and carried out in consideration of what the company and its employees stand for.

It is also generally most ideal for Top ISO consultants in kolkata to function according to what their title implies. A consultant only provides structure and input but never carries sole responsibility for a system. Settle for a professional who will tell you outright from the very beginning that a company should retain ownership over its system and take total responsibility for it.

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Advantages of ISO Files

ISO file is an archive file of the digital media or the disk which is created by using conventional format taken from ISO 9660 File system.

The ISO File format is basically a format for storing digital data by converting the image files into this format. This format is used to make copies of CD/ DVD's which can carry the data, file system file attributes and directory structures as it is. ISO certification for govt tendors are used for backing up DVD/CD and creating replica of the same because these files can convert and carry complete data with bits from the discs. Generally when a file is copied from a disc the data is not complete as the header information is lost but ISO carries the complete data information including header on the disk. In other words, ISO is the exactly similar to the original data media.

These ISO Files are complete images which resemble ghost for hard disk. These ISO File formats can be copied in various software recording packages for creating CD/ DVD's.

Creating ISO File

An ISO File format can be created by using effective software such as Magic ISO which simply converts the file from a command line utility. There is a limitation to convert with this software which restricts the file size to 10 GB. Most of the media and data files come under this capacity.

Magic ISO can burn almost all image files like ISO, BIN, NRG, CIF but is largely used to burn ISO. This software acts as both burner and disk utility software. This software can also edit the ISO Files.

Software Used to convert ISO File

There are various software available on the Internet which helps convert to ISO Files. The following are:

1.ISO Recorder Power Toy: This is a freeware and is easily available on the net. This utility uses Windows to write images to CD.

2.Easy CD Creater (Roxio): This is not a freeware but is easily available. One can easily create CD from an ISO file Format using this software. For using this software one needs to purchase it from Roxio.

3.Nero - Burning ROM (Ahead Software): This is another paid software which should be purchased from the company. This is also used to convert an ISO file to a CD.

4.CDBurn.exe tool in windows: This utility in windows server 2003 support tools enable the user to burn CD using ISO files.

These softwares can help convert but do not support editable facility. The files to be edited require an editor along with the disk utility and recording software. Magic ISO can be the best option available. It will allow converting, record and editing the files without losing any data information.

Advantages of Using ISO Files

The main advantage of using ISO Files for converting images is that it copies the exact replica of the image file. This copy includes the data and header information which means the complete data file without any loss.

So, the next time you need to convert your media and data files use ISO File Format and convert your data files without losing any information on your disk while creating an exact copy of the image.


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When to Hire an ISO Consultant

There are several steps to preparing your business for Latest ISO certification in Kolkata. You may be able to do a lot of the work on your own, but there are several key points where you might consider hiring an ISO consultant to make sure everything is done perfectly. This can make the difference between struggling to get certified and getting certified in a rather short period of time.

You also lose money the longer it takes you to get your business in line with a new quality management system. You have to pay employees to work on adjusting your practices and overseeing your operations, and there are other expenses that may come up depending on the type of management system required for your business. It is in your best interest to consider hiring an ISO consultant to keep the expenses as low as possible.

Quality Management System Development

The very beginning of the process when you are just starting to develop an efficient and affordable quality management system is the first time you may think about hiring an Top ISO consultants in kolkata. The system has to meet with guidelines from the International Organization for Standardization or you will never become certified. It also has to be efficient for your company so you produce better products on a consistent basis.

You can also do a lot of cost control for your system if you know how to design it effectively. This is where the expertise of a consultant will come in very handy. They will be able to look at your business and all of your current processes and design a system that is effective for you and suitable for certification.

Setting Up and Implementing

It is one thing to come up with a quality management system on paper, but another to find the manpower, hours and resources to actually put it into action in your business. Your ISO consultant can become invaluable at this point in the process. They can help you get everything set up and in action without taking away from the daily operations of your business. After all, you cannot afford to shut down while the change is implemented, right?

Your consultant will have the knowledge to guide you on all aspects of implementation. Whether you have the manpower to put on the task yourself or need to hire professionals to come in and get it done faster, the ISO consultant will help you keep it affordable while moving the process along as quickly as possible.

Size Doesn't Matter

It is often assumed that a really small business won't need an ISO consultant because their quality management system will be so basic and simple that even a solo team could develop and implement it. This is not true. Developing a system for any company, regardless of size, can be time consuming and overwhelming. It must be developed and implemented just right if it is going to pass for certification.

Plus, there is a lot of documentation and paperwork required for ISO certification. Most business owners need help going through that, even for the smallest businesses!

Call us on

+91 833-594-8944

Email us at

info@zetcontechnologies.com

What to Look For in an ISO Consultant

If you're interested in having your company's QMS certified, you could use the help of Top ISO consultants in kolkata. Before you even start looking for one though, it is well worth asking if the extra help is worth the additional expense.

It goes without saying that specialists don't come cheap. You'd have to pay a lot to get someone to organize the activities surrounding the creation or modification of your quality management system. From a limited standpoint, it's easy to see this as a bad decision considering that part of ISO stresses cost reduction. Then again, an expert might be able to help your company save a whole lot more, making the steep initial fees well worth paying.

There is no rule that says getting an ISO consultant is absolutely necessary. Many companies still need one though primarily because of the lack of knowledge and experience. A specialist can increase a company's chances of passing certification by getting rid of guesswork in the organization and planning phase; assisting in implementation; resolving issues and avoiding errors. In short, an expert can speed up the process by helping a company pass through it correctly once. This can considerably help save company resources even when it is still on the planning stage for certification.

With all the benefits of getting help, the next step to tackle is finding out which experts are best for your company. What should you look for? Before anything else, always remember that many of these individuals belong to Best ISO companies in kolkata. These entities may naturally attempt to sell their services by advertising their own certifications, citations and projects completed. Be mindful though that in the final analysis, you will be dealing with one individual working in your company. Hence you should look into evaluating the specific specialist who will be handling your system.

Obviously, an expert should have finished a degree in management and should have completed training and further education in management systems. Also, individual lead auditor certification from a recognized body is a must. It's a big plus if you can get someone with solid experience in your business or industry but at the same time, he should also have several years of varied ISO consultant experience. You'd want him to be good in your area but at the same time have a broad enough exposure to deal with various eventualities and outcomes.

There are also several other qualities worth considering. At par with the professional requirements to get the job done are certain ideal traits. You should get someone who should, first and foremost, be able to communicate well and adjust to your company's culture and entity. The best laid quality management systems will amount to nothing if they aren't planned and carried out in consideration of what the company and its employees stand for.

It is also generally most ideal for ISO consultants to function according to what their title implies. A consultant only provides structure and input but never carries sole responsibility for a system. Settle for a professional who will tell you outright from the very beginning that a company should retain ownership over its system and take total responsibility for it.

Call us on
+91 833-594-8944

Email us at
info@zetcontechnologies.com

Benefits of ISO Certification for Your Business-Best ISO companies in kolkata

Have you ever wondered if a particular service or product is safe, environmentally friendly or high enough quality enough for you to use? Probably your customers (or targeted customers) are also wondering the same about what you offer them. So how can you prove that they are receiving what they are paying for? Part of the answer could be - with the help of ISO certification for govt tendors.

Why are standards necessary?

Standards are important not only for businesses and customers but, in the long term, for all of us. Goods and services which meet specified standards:

Keep us safe from injury
Guarantee a quality product
Encourage continual improvement in our industries
Boosts employment as our businesses and industries grow
Make Australia internationally competitive
They are helping to create a safer and more productive world.

Benefits of ISO Certification for your Business

Business owners receive a number of benefits from having achieved ISO Certification. One of these is operational improvement, leading to cost efficient production/ service provision. Successful certification requires and helps the businesses to go over their processes again and to optimize every operation and every phase. Business systems are streamlined and integrated, which helps minimise waste (time and resources) and stimulates production.

As ISO Standards are recognized worldwide, ISO certified businesses are eligible for more opportunities to expand their areas of activity and have the potential to provide products and services to foreign markets. ISO Certified businesses are highly likely to increase their market share and, as a consequence - their revenue. In fact, studies have shown that "the benefits of using standards are valued, in terms of contribution to company gross profit, at between 0.15 % and 5 % of annual sales revenues."

Many markets now require businesses to be ISO certified, particularly if your customers are from large corporates or you are tendering for public sector contracts. This is becoming a trend as people realise the value of certification.

In fact, it is not unusual for customers to ask whether or not your business has ISO certification, so ISO certification is a marketing asset and should be promoted in all your marketing messages. It proves that your business meets internationally accepted standards, making you an attractive choice in the marketplace.

Some lesser known but worthwhile benefits of ISO certification include improved workplace safety, a more consistent work environment and a boost to employee morale. When your employees feel a sense of security and know exactly what standards are required of them, it's far easier for them to feel a sense of empowerment and contribution. We all know that happy teams are productive teams, too.

The process of ISO Certification Govt approved at Rs 6,000 requires business owners to analyse their work processes and make improvements where necessary. It means that your processes, systems, manuals, guidelines and computer systems are all up to date and functional. The certification process is a great opportunity to improve control over all aspects of your business, and with a solid foundation in place, gives business owners a structure for managing continual growth and improvement.

The biggest benefit of ISO Certification is the creation of a significant competitive advantage as the ISO 9001 improves your business over time.

Benefits for the Customer

Of course many of the above benefits to businesses also benefit their customers. Increased efficiency and reliability of product or service quality; a reputation for safety and environmental responsibility; repeatable systems; low employee turnover due to improved clarity and morale all impact positively a business' reputation with customers.

Compliance to standards can also reassure customers that the products or services they are paying for are high-quality, safe, environmentally friendly or that the business possesses other qualities certified by ISO such as being socially responsible, having a sound business continuity strategy and so on. In other words, ISO certification can show that your products/ services are what you say they are, and your customers have a second opinion for that - not only yours- which carries a lot more weight.

Call us on
+91 833-594-8944

Email us at
info@zetcontechnologies.com

When to Hire an ISO Consultant

There are several steps to preparing your business for ISO certification. You may be able to do a lot of the work on your own, but there are several key points where you might consider hiring an Top ISO consultants in kolkata to make sure everything is done perfectly. This can make the difference between struggling to get certified and getting certified in a rather short period of time.

You also lose money the longer it takes you to get your business in line with a new quality management system. You have to pay employees to work on adjusting your practices and overseeing your operations, and there are other expenses that may come up depending on the type of management system required for your business. It is in your best interest to consider hiring an ISO consultant to keep the expenses as low as possible.

Quality Management System Development

The very beginning of the process when you are just starting to develop an efficient and affordable quality management system is the first time you may think about hiring an ISO consultant. The system has to meet with guidelines from the International Organization for Standardization or you will never become certified. It also has to be efficient for your company so you produce better products on a consistent basis.

You can also do a lot of cost control for your system if you know how to design it effectively. This is where the expertise of a consultant will come in very handy. They will be able to look at your business and all of your current processes and design a system that is effective for you and suitable for certification.

Setting Up and Implementing

It is one thing to come up with a quality management system on paper, but another to find the manpower, hours and resources to actually put it into action in your business. Your ISO consultant can become invaluable at this point in the process. They can help you get everything set up and in action without taking away from the daily operations of your business. After all, you cannot afford to shut down while the change is implemented, right?

Your consultant will have the knowledge to guide you on all aspects of implementation. Whether you have the manpower to put on the task yourself or need to hire professionals to come in and get it done faster, the ISO consultant will help you keep it affordable while moving the process along as quickly as possible.

Size Doesn't Matter

It is often assumed that a really small business won't need an ISO consultant because their quality management system will be so basic and simple that even a solo team could develop and implement it. This is not true. Developing a system for any company, regardless of size, can be time consuming and overwhelming. It must be developed and implemented just right if it is going to pass for certification.

Plus, there is a lot of documentation and paperwork required for ISO certification. Most business owners need help going through that, even for the smallest businesses!

Call us on

+91 833-594-8944

Email us at

info@zetcontechnologies.com

What Will ISO Certification Cost? Ask Your ISO Consultant!

If you're thinking about ISO certification in order to sell your goods on a very much wider scale across the world, the very first thing you must do is check with an Top ISO consultants in kolkata. There is absolutely no approach to know what qualification will price anybody company precisely, since there is not one set in place price tag for everybody. The expenses that you will find to consider consist of:

- ISO advisor fees
- Implementation Costs
- Registration Fees
- Maintenance Expenses

The ISO expert fees are in the top in the list, but simply because they're usually the primary expenditures you find. You will need a consultant to assist you analyze your organization and think of a quality management system that won't only pass for certification, but use your budget as well as your company's practices over time. If the original procedure for establishing properly something isn't performed, subsequently you could have issues during execution and servicing.

Implementation Costs

The expense of applying your brand-new high quality supervision method depends on various elements, including:

- Company size
- Resources available
- Type of technique being implemented
- Extent of adjustment to be produced
- Elements/machinery needed

There could be a number of other expenses which come along. It simply depends upon the business enterprise and everything you want to attain. In some instances you might have to cover professionals ahead in through the implementation process, during additional conditions allocating your present staff members to put into action the functional method could possibly be productive.

Your ISO specialist can help you keep carefully the expense of execution under control once they have worked along right from the start and know very well what your quality supervision system is focused on.

Maintenance Expenses

Your high quality preservation program is definitely set up After, you need to keep carefully the method productive and practical for the future. This can have its expenses, though they must be manageable if you worked with an excellent ISO consultant inside the development phase. The functional technique should allow your organization to boost good quality and transfer to considerably more marketplaces, and earn money despite having further servicing costs ultimately.

Again, the service fees for maintaining an excellent maintenance system change from one business to some other. It will be determined by the method you could have in spot, the solutions available for you to take care of the on-going do the job, and the way you own establish the functional method upwards. This isn't a one-size-fits-all process, as well as the expenditures for several phases of advancement shall change.

The only path to know extra specifically what having certified having an efficient quality supervision system might cost for your enterprise is to use an ISO specialist. They'll be able to review your business operations and assist you to think of a system that's affordable while letting you pass for accreditation and improve good quality for your buyers.

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ISO 9001 Consulting - How to Benefit From Using an ISO 9001 Consultant

Top ISO consultants in kolkata has been available ever since the ISO 9001 quality management system standards were first published in 1979.. At present, nearly a million companies worldwide have been certified to one ISO business management standard or another. These include ISO 9001, ISO 14001, AS 9100, ISO/TS 16949, etc. The stats that have been accumulated to date indicate that while a number of companies went about implementing ISO standards using internal resources, those that used outside ISO 9001 consulting services benefited the most in terms of speed of implementation, effectiveness and payback.

ISO 9001 Consulting firms offer a number of services. Let us check out some of these so that you can determine what selection of services would best suit your company:

Standard Interpretation

The ISO 9001:2015 quality management system standard can be a hard document to understand. It is written in quasi-legal language and points out requirements in very general terms. This is deliberately so, as it is meant to be applicable to all types of business activity. Quite a few companies have issues interpreting it to their specific business processes. An experienced ISO 9001 consultant can help you apply the standard to your specific business activities.

Gap Audit

Before applying the ISO 9001:2015 standard to your business, you need to know whats missing between your existing business practices and controls relative to ISO 9001. Engaging ISO 9001 consulting services, you can have a review done of your current management system practices, controls and documentation, to establish the extent to which you conform to ISO 9001 requirements. The consultant will give you a detailed audit report indicating the gaps in your company, along with their recommendations. This will help in putting together your ISO 9001 project implementation plan to achieve full conformity.

Project Planning and Organization

Depending on the size and complexity of your company, an ISO 9001:2015 implementation project can take anywhere from six to eighteen months to complete. Your ISO project needs to be well-planned in terms of how much time and resources needed, specific activities to be carried out, who will be responsible for each activity, milestone reviews, authorizations, training, dealing with problems, etc. A good ISO 9001 consultant can be a valuable aid in assisting your business deal with this important activity.

Business Process Identification and Documentation

ISO 9001:2015 looks at business processes as the key point of control. These include internal as well as outsourced processes. Some companies have concerns distinguishing between processes, departments and functional activities. ISO 9001 consulting experts can help you identify and properly document all organizational processes pertaining to your quality management system. These include customer-oriented, management, product realization, resource planning, measurement, support and outsourced processes.

System Development and Implementation

The main emphasis of the ISO 9001:2015 standard is on effective planning, operation and control of all relevant quality management system processes. This is likely the most time-consuming and difficult part of any ISO implementation project. Many issues may arise as to what processes should be controlled, what makes for an effective control, how best to communicate and implement it, interaction between processes, how to set process goals and objectives and what records to keep. Here is where using external ISO 9001 consulting will significantly help in answering these questions, provide required focus and facilitate implementation.

Management System Documentation

The latest ISO 9001:2015 standard has significantly reduced attention on documentation and maximized its attention on effective planning and control. Sufficient documentation is however needed for many business processes in order to ensure consistent application of effective controls. Many organizations have either too much or too little documentation. An experienced consultant can help your organization determine where it is needed, how much and how it should be documented.

Pre-assessment

ISO 9001 Registrars (also referred to as Certification Bodies) perform their certification audit in two stages. In stage 1, they review how ready your business is (which includes your planning, documentation and internal review activities) and in stage 2 they audit your management system for effective implementation of planned controls, in both cases the review is done against the ISO 9001 standard. After spending several months of implementation, you consider your company ready for the certification audit, it might be useful to use external consulting to do a once-over to determine if you are truly ready, identify any shortcomings and help you take appropriate corrective action, prior to the Registrar audit.

Training

ISO 9001 consultancy services often offer a variety of training options. These include

- ISO 9001:2015 awareness training to employees at all levels

- An executive overview of the ISO standard for top management

- Process identification, mapping, analysis and improvement

- ISO project management

- ISO documentation and implementation

- Internal audit

- Use of problem-solving tools

Based on the extent of internal expertise within your organization, you may wish to have an external ISO 9001 consulting service provide some or all of this training.

Develop and Maintain your Internal Audit Program

To be certified and remain so, the ISO 9001:2015 Standard requires your organization to plan and conduct an internal audit program of its quality management system. In these days, many organizations are short on resources, internal audit expertise and employee availability, so they outsource the upkeep of their internal audit programs to ISO 9001 consulting firms, who do it far more effectively than most internal auditors.

Improvement Process

The ISO 9001:2015 standard expects your quality management system to be dynamic and work towards continually improving the effectiveness and efficiency of your organization and also enhance customer satisfaction. Many ISO 9001 consulting firms have diversified skills and experience in continual improvement strategies and methods. These could include problem-solving, six sigma, lean manufacturing, use of various business software and tools, etc. They can greatly increase your pace at gaining further operational efficiency, customer satisfaction and increased business profitability.

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ISO Certification - 10 Myths and Legends About ISO Quality Standards

So, I'm an ISO Consultant, trying to make a living from helping companies attain ISO Certification. Occasionally, there are parallels with being a minister of religion.

Now, I wouldn't say that being an Top ISO consultants in kolkata is a holy calling of The Almighty, but in trying to interpret rules and standards from "on high" to a practical, workable scheme of things, like ISO 9001, and getting folks to embrace it in their daily working lives, there are great similarities.

And then there is the need to address the occasional heresy. Put simply, "myths and legends" that don't really have much to do with the true essence of what ISO Standards are all about. Here are ten of them:

1. You can tell a good Quality/Environmental/Health and Safety System document by its weight/thickness.

No. "Less" is often "more", providing it makes a difference to your business, that is, helps you meet your business objectives. Usually, concise systems are more effective because people are more likely to read, understand, and follow them.

2. Implementing an ISO based system, such as ISO 9001, is a major project and means you have to change the way you run the business.

Generally "No", but there are usually a few things to be changed. All companies have "processes", even if these aren't documented. A good ISO-Based Quality Management System should be written around how you already do business, not consist of alien practices inflicted to get you through the certification.

Your business is unique, and the ISO system needs to be based around that uniqueness, protecting, nurturing and helping it grow. In short, it's purpose is to support and formalise the good bits of what you're already doing well, rather than impose badly-fitting bureaucracy.

3. The Quality/Environment/Health and Safety Manager is responsible for Quality/Environment/Health and Safety, and lives in their own world. Meanwhile, the rest of us get on with running the business profitably.

No. This might be acceptable if we lived in a world with no fines for breaking laws, and accidents never happened. However, in this area there are very serious implications for non-compliance.

So ideally, there shouldn't be anybody in an organisation whose operations aren't affected by them. In successful companies, with well-designed ISO systems, no-one should be able to notice that they are actually working to a standard - they should truly be part of "business as usual". It's safer (and cheaper) that way, too.

4. All these quality systems are just government bureaucracy and don't do anything for the business.

This is closely related to myth three (above) Although backed by governments internationally, properly-written business-focused standards should help, not hinder companies. A good Quality Management System should help you be more efficient and consistently meet your customer's requirements, environmental health and safety systems, although protecting your staff and surroundings, should also help you avoid large fines, some of which could be large enough to threaten the whole future of your business. Properly-implemented, they should lead to contented customers, more efficient activity, and better business.

5. Quality systems are really just about controlling documents. Therefore, if in doubt, sign everything.

Perhaps in the past, quality systems in particular were over-focussed on documentation. But changes over the last 10-15 years have aimed them much more at improving effectiveness and efficiency. That said, the control of information within a business remains important, and for good reasons. You can't manage without documentation, but it should serve the business, rather than the business serving it.

6. We can hide our problems areas. If you manage the auditors properly, you can keep them in the Quality Managers office all day.

Being clever with the auditors and keeping them away from problem areas may be a crafty and useful tactic in the short-term. But if your systems are really any good, then you shouldn't have problem areas that you aren't addressing. However, if you do have weak areas, then honesty really is the best policy. If you are taking action to improve things, then auditors should respond positively, and letting them see what you're doing can be positive for two reasons.

Firstly, they know you are committed to improvement.

Secondly, having seen lots of similar situations before, they may actually be able to offer advice. This is the "auditor as business improvement consultant" approach, and is highly effective.

7. It's always best to keep your mouth shut and only give the minimum of information to the auditors.

Yes, but don't expect to get a lot out of the audit if you don't put much in. Make some more words up!

8. The auditors are only looking for reasons to fail you.

Funnily enough, in over 20 years' experience of this environment I've rarely found an auditor who just wants to fail people. This is their job, day-in, day-out, and very few people can be so negative for so long.

However, if you really don't get on with your auditor, then change him. If the certification body aren't helpful with this, then change them too. There are around 120 certification bodies in the UK so you have plenty of choice, and they all take very kindly to people changing from their competitors, so you might even find a lower cost alternative.

9. Environmental systems just increase your operating costs.

An Environmental Management System (EMS), such as ISO 14001, should not be about tree hugging and love for little furry animals. It's no longer a PR-friendly "nice-to-have" marketing tool, but should be make very sound business sense. And why?

Breaking environmental law now has very expensive consequences, and could even be enough to push you into liquidation. Ignorance of the legislation affecting your operations is no defence, so having a good environmental system which is properly maintained should keep your business lawful, and you out of jail. Yes, and I really do mean "jail"

10. If you get one well written set of risk assessments, then you've addressed your Health and Safety requirements, and the staff can carry on as normal with their everyday jobs.

Health and safety systems are now a commodity like most other things. If you just want some risk assessments then you could buy them in. But the value of such systems is in them being applied to real business life. Do you really want your staff knocking holes in walls without checking if there are mains cables hidden in the plaster, or driving stacker trucks without being trained? Health and Safety isn't a matter of documentation, it should be a matter of practice, though documentation and records are, unfortunately, required.

If you've read this far, then you've got a good idea of how I work, and something of the challenges of being a ISO Consultant. There is an art in keeping compliance and business success in tension, which involves large amounts of both technical comprehension and hard-won common-sense. After over twenty years in the industry, and having advised many types and "flavours" of enterprise, I'm still learning.

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An Online Guide to ISO Certification

ISO certification produces numerous benefits for the business. Best ISO companies in kolkata can meet the requirements of its customers in a more professional way, attracts new customers which results in more revenues, promotes its brand properly etc. With the help of ISO certification, you can improve your business through increased customer satisfaction. Nowadays, it has become a highly significant aspect for any business. This is why most customers intend to do business only with those companies that are ISO certified. To survive the tough competition, you need to establish long term relations with your customers and, in this regard, ISO certification can play a highly significant role.

ISO consultants play an important role in getting a business/company ISO certified. It takes a lot of wise decision-making to select the most suitable consultant. While selecting and finalizing an expert, the very first thing to be taken into account is their experience and capability enough to meet your requirements. After experience and capability, check out the variety of products and services the company offers. An ISO Consultant Company that offers guarantee of their products and services would be a great choice. When you approach ISO consultants to get the ISO certification, you need to be in very close contact with during the assessment process. The basic function of ISO consultants is streamlining the process to get ISO certified. After understanding the business requirements, they act as expert and guide the company through the professional process by highlighting the steps needed to be taken to comply with the international quality management standard. They also help and guide the businesses to put the action plan in effect fulfilling the requirements needed for the certification.

Once you have hired the ISO consultants, their team pays a visit to your office and map out your quality management processes to make changes to the administration and assessment process. Generally they provide the business with a huge manual detailing all of your processes highlighting and explaining where the business needs to be improved to achieve the certification. With the passage of time, the working of ISO consultant has changed to a large extent as they carry out a gap analysis within a week, 2 to 4 days to be more specific. The gap analysis is the comparison of all of your current processes and the requirements needed for the certificates. The certification manual describes the details of your quality management procedures, the aims and goals for your quality management systems, the quality policy of the business and some other documentation. Once you have made the required changes your organizational system that best comply with ISO certification requirements, these consultants are more than happy to award your company with the ISO certification.

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Is Your Company ISO Certified?

An ISO certification for govt tendors is a very good benchmark to judge a company. ISO (from the Greek word ISOS meaning "equal") refers to the International Organization for Standardization. ISO is based in Geneva, Switzerland. It is a non-governmental organization and has issued more than sixteen thousand international standards. Among these international standards is the ISO 9000 series on quality management.

ISO 9000 is a general name given to a group of standards developed to provide a framework based on which a quality management system can be implemented. This series covers four primary standards supported by several other documents. The four primary standards are:

1. ISO 9000, Quality Management Systems - Fundamentals and vocabulary

2. ISO 9001, Quality Management Systems - Requirements

3. ISO 9004, Quality Management Systems - Guideline for performance improvements

4. ISO 19011, Guideline on quality and/or environmental management auditing

The ISO 9001: 2000 series is the latest standard for quality management and is closely linked with other quality initiatives like BPR (business processing reengineering), Kaizen, six sigma etc. While the other quality initiatives help organizations identify "what" they need to improve quality, ISO 9001: 2000 provides a strategic approach for "how" to implement those requirements. The clauses mentioned in this standard cover all aspects of a business operation (management responsibility, resource management, design and delivery, and measurement and improvement) needed to implement quality management system satisfactory to customer needs.

The ISO 9001: 2000 series is very broad by nature so it can be implemented by all organizations, regardless of being in the manufacturing or the services sector. It is also applicable to all sizes of business, and categories of products - hardware, software, processed materials or services. Certification / registration to ISO 9001: 2000 happens when an accredited third party (Registration or Certification Body) visits and assesses an organization's management and issues a certificate to show that the organization meets the standards of ISO 9001: 2000. The cost of certification depends on the size of the organization and the certification body with whom they choose to work.

Entrepreneurs are generally keen to get their company ISO certified. But they are likely to face certain problems while implementing ISO 9001: 2000 Quality Management Systems. Certain common hurdles that entrepreneurs should guard themselves against are:

1. Lack of top management commitment

2. Lack of awareness among staff

3. Inappropriate documentation

4. Lack of training in ISO 9001: 2000, documentation, internal audit and use of statistical techniques

5. Inadequate consultancy service to advice on implementation

6. High cost of certification

7. Resistance to change

8. Lack of proper planning

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