Why Does a Company Need ISO Certificates?

It is very important for a company to get ISO certification for govt tendors as it produces numerous benefits for the business such as meeting customer requirements in professional manner, attracting new customers, getting more revenues, promoting the brand, improving the company procedures and increasing customer satisfaction. There is a reason why customers want to do business only with those companies that are ISO certified. If you want long term relations with customers, you must get your company ISO certified. If your customers are satisfied, they will not go anywhere else and come to you again and again.

The services of ISO consultants play an important role in getting a business/company ISO certified. When you are selecting an ISO consultant, make sure that the company you choose is experienced and capable enough to meet your requirements. There are several points that must be taken into consideration while choosing the ISO consultants. The very first thing to consider is how long the company has been providing the ISO assistance. Once you are satisfied with the company's background, the next thing to be checked is the variety of products and services the company offers. Since most ISO consultancy companies offer a guarantee of their products and services, make sure that the company you are selecting offers a guarantee. ISO consultants are experts in the extensive record keeping and offer numerous services namely developing quality management systems, performing internal audits, managing continuous improvement and project management services. These services play vital role in getting the companies ISO certification. They also offer quality assurance and quality management services.

Whether you are a manufacturing company or a service provider, ISO certification has a very high significance. It concerns your company's organizational processes, your customer competency-based training, and continual improvement and brings improved business results. An effective ISO management system can do wonders to your business by providing tremendous benefits with increased discipline and consistency. Resultantly, the performance of your company gets enhanced by large extent. Nowadays, most companies/businesses prefer to do business with those only those companies that are ISO certified. As a matter of fact, they make it a must-have for companies to have earned ISO certification. Hence, with the help of ISO certificates, you get to open up new markets you were virtually unable to do business with before your certification.

ISO ensures that there are needed checks and balances in the organizational procedures. It provides a company with a proper framework so that the organization operates efficiently and effectively. If you want to link your strategies to execution, you need to integrate ISO standards into your strategic business plans. On one hand, after you have earned ISO certification, you can advertise your company in a great way; on the other hand, ISO certificate helps companies increase their customer satisfaction through improved quality. Hence, you can meet not only the stated requirements but also the implied requirements of your customers.

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Tip for a Great ISO 9001 Quality System - No 2 Involving Everyone

This tip is a natural progression from the previous one 'Management commitment - lead from the top'. For, if top management are genuinely committed to the quality system, they will encourage the involvement of the people in the organisation. Why? Because if everything 'quality' is left to just one key individual or even a few people:

The system will become narrowly focused - with only one set of ideas
When the 'quality champions' move on (leave/retire/transfer/give up in frustration) the system will fall in a heap
While the 'quality champions' may put in a superhuman effort, the sum total of most people not contributing will more than make up for it
The difference between a successful and unsuccessful organisation can sometimes be a result of some subtle factors - in one organisation, there may be a sense of unity and purpose; people at least knowing what the organisation's values and goals are, and that they have a part to play in achieving them. In another, there may be disunity, with individuals and business units working towards different - and sometimes - conflicting agendas. In terms of quality management, a successful organisation tends be one where everyone contributes at least something towards the common good - rather than considering "Quality? Nah! That's not my job. I think we've got someone who looks after that". When all the people in an organisation are at least aiming in the same direction, that organisation will naturally have a better chance of getting there.

So, just how can people be encouraged to be more involved?

Starting on day one, an explanation of the organisation's policy and objectives should form part of induction training for new workers

For existing workers, a 'quality awareness' session may be included in staff meetings, team meetings or 'toolbox talks'. An opportune time may occur when introducing new equipment, software or methods. This shouldn't be a dry lecture on the Latest ISO certification in Kolkata, but a plain English discussion on what the organisation is trying to achieve in terms of quality management, and what role they can play in its success

The quality policy should be widely communicated - put it on your web site, your intranet site, and display it prominently in work areas. Whilst organisations typically display a copy of the quality policy in their reception area, quite often many workers may access the building through other entrances - or may work remotely. In which case, consider how those people are going to be made aware of the policy.

Objectives should be set at different levels throughout the organisation - for the organisation as a whole, for departments, for teams and individuals. These should of course be complementary and consistent with each other

By establishing clear responsibilities and authorities e.g. in job descriptions

By creating a culture that encourages communication and rewards ideas, and providing the mechanisms for that communication to happen.

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ISO 9001 - 2000 -- Implement Your Quality Management System With Minimum Headaches

If you have been unlucky enough to have been saddled with the onerous task of achieving ISO 9001:2000 compliance for your company, this article may prove to be your big break. At the very least it will put you on a minimum fuss path to ISO 9001 certification. It may very well also rescue your career, because--as you already know--as a great deal is riding on your success.

Best ISO companies in kolkata stands for the International Organization of Standardization, a worldwide organization responsible for the development of many different kinds of standards. ISO 9001:2000 is the most recent version of their Quality Management System Standard. It consists of a collection of documentation that describes how a company should implement their quality management system.

To achieve certification, a company must produce both a Quality Manual and a Quality Procedures Manual. This is no light undertaking. These manuals must be audited by a registrar for compliancy, and renewed at the end of each 3 year period. The larger and more complex your company, the more difficult the process will be.

So why would a company chose to conform to an ISO 9001 profile? Rarely is it because it seems like a good idea. Many companies are filled with bright people who can develop their own quality management system. The primary motivating force is market pressure. Your quality management system may well be up to scratch, but who is to say?

A potential customer surveying the marketplace, and presented with two or more competing companies he might choose to do business with, needs to feel good about his final choice. If the decision comes down to who has the best quality management system in place, common sense suggests he go with the company that has gone through the ISO 9001 certification process.

In the long run, an organization that implements an ISO 9001 system is likely to discover the company runs better, with improved performance and higher profitability. But for a company just getting started, such considerations are often seen as "ideals" that get short shrift as managers race to make the company profitable in the shortest amount of time. It therefore takes commitment and foresight, as well as an acute understanding of market vision in order to get to the ISO 9001 finish line.

If your company already has a decent quality management system in place, your main task will be to redesign the system so that it addresses all the sticking points of the ISO 9001 documentation. If your company is large, this may prove to be some not insignificant undertaking.

You might be tempted to hire ISO 9001 consultants. This will be expensive, and may not in fact lead to the desired result, which is a streamlined version of the Quality Manual and Quality Procedures Manual that you must submit for certification.

The reason for this is that consultants never fully appreciate the scope and depth of your company, and cannot be expected to share the urgency of your plight to get it right the first time. For this reason, choosing the right in-house person to head the job may be the best option for your company. Perhaps, even, that person is you. If so, you definitely have your work cut out for you, particularly if you work for a company of any real size.

The benefit, and it is a big one, of having been tasked with preparation for ISO 9001 certification is that your personal value to the company is going to be cemented--no, it will be cast in iron--by a successful conclusion to certification.

The trick then, is to find a way to achieve the desired result WITHOUT saddling yourself with all the headaches this job can provide. If you have already peeked at the ISO 9001:2000 documentation you can be forgiven for thinking that you may have bit off more than you can chew. Going from zero to sixty on this task can seem like a formidable proposition.

But it need not. If it seems like you are destined to begin dreaming that you personally will be taking the ISO 9001 certification test, night after restless night, instead of your quality management system, take heart. Because there is a way to get a jump start on the process, and avoid so much of the hassle that you have taken on.

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Three Benefits of ISO Certification

Are you a business owner who is seeking to establish a quality management system for your company? If so, then ISO certification is something that you need to consider. Being certified can help to improve your business in a number of ways.

One benefit you will see is that it can give your company a competitive advantage over companies that are not certified. Another benefit of being certified is an increase in customers, and, as a result, profits. Finally, it can also help improve the performance of your employees. Therefore, if you are looking for sure fire way to improve your company's performance, then this is certainly an option that you should consider.

ISO certification for govt tendors can benefit your business by giving you a distinct competitive advantage over other companies in your field. In a contract industry, customers have many options to choose from when it comes to picking a contractor. If a customer is in a position where she must choose between you and one of your competitors, being certified might mean the difference between winning and losing a contract. In this economic environment, any competitive edge can be extremely important.

Because ISO can give you a competitive advantage, it can also lead to an increase in the size of your customer base and, as a result, increased profitability. In many cases, customers are in a position where they are only able to hire certified contractors. So, aside from giving you a competitive edge, being certified may open up an entirely new client base for your business. You will find that you are being considered for a greater number of jobs by a greater number of customers, and this will do wonders for your bottom line.

Finally, ISO certification can lead to improved performance on the part of your employees. Training of this kind will help to motivate your employees, and it will give them an increased knowledge of how your business runs. By improving the way you manage, it will give you the ability to increase the productivity of your employees, which will result in happier workers who have an increased appreciation for the work that they are doing. This will lead to a more focused and driven group of employees, which, overall, can do wonders for the way your company runs.

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Making the Most of ISO Certification in the Recession

1. Let your customers know.

Organisations pursue ISO certification for govt tendors for varied reasons but often overlook the fact that adding value to their business benefits their customers too! Think about issuing a Press Release to your stakeholders letting them know about your certification and how it will benefit them.

Remember, in the current climate your clients will be looking around for greater value and security, so make sure they're aware of your ISO certification. It could turn out to be the vital reason for staying with you!

2. Win new customers.

Being ISO certified can provide an immediate boost for your organisation's credibility and reputation, making it a great marketing tool and providing you with a competitive edge. For tenders, the need to demonstrate an effective quality management system is essential so ISO 9001 is an obvious advantage. Joining supply chains often means ISO 14001 certification becomes a necessity, because green issues are a growing priority with blue chip companies.

So, are you marketing yourself effectively enough? Ensure your ISO certified logos are on your letterheads, business cards, website and vehicle fleet!

3. Cut costs and save money.

Standards can save you money directly. Specifically, ISO 14001 requires you to identify and control environmental impact. By implementing this, organisations minimise waste of natural resources and raw materials. By dedicating time to maintaining your registration, you can increase these cost savings over time as you find new ways of cutting waste and consumption within the organisation.


4. Keep your workforce motivated.

By achieving ISO 9001 or ISO 14001 you are demonstrating to your workforce that you are committed to continual improvement, efficiency and caring for the environment. Let your employees know what you are doing, it can improve motivation and loyalty in a financial climate where everybody needs to be working to the same goals.

You can involve your workforce in the certification process; a fresh set of ideas will often identify more opportunities for improvement and cost savings within the organisation.

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Is ISO 9001 Registration For My Organization?

Firstly you should decide your own reasoning behind considering ISO 9001 2000 registration for your organization.

Is the number of registrations in your market sector increasing?

Are your competitors seeking registration?

Are your customers asking about registration?

Are registrations increasing in your industry?

Are your customers asking you to become registered?

Have your group HQ asked you to gain registration?

Do you want to reap the financial benefits of registration?

Have the number of customer or consumer complaints increased?

Do preventable errors keep occur again and again in your business?

It is not possible to state exactly what benefits will your organization will gain by having a formal quality system, primarily because each organization is different. However, I think it is fair to say that most organisations will benefit from having a formalized Quality Management system where:

Work proceeds in an orderly and predictable way.

The same old preventable errors stop occurring.

Customer and consumer complaints fall dramatically.

Your Management System improves.

Internal communication within your organization improves.

Returned product from customers reduces week on week.

The quality of your product and or service improves.

The level of customer and employee satisfaction improves.

Your organization produces quality data to improve your business.

By now you should have a reasonable idea of whether or not ISO 9001 2000 registration is right for your organization and whether or not you will gain financially from adopting the ISO 9001 2000 standard as a method of running your business effectively and efficiently.

If you are now seriously considering seeking registration to the Latest ISO certification in Kolkata standard you must begin to understand what the standard requires of an organization. There are many books and resources available which discuss implementing the ISO 9001 2000 Quality Management Standard into an organization, including the documentation and resources to be found on this web site.

You may like to begin your ISO 9001 2000 education by reading the various articles and resources to be found on this web site. I would thoroughly recommend reading the Questions and Answers (Q&A) section of this web site as it will answer many of the initial questions that you might have about the ISO 9001 2000 registration process.

To begin to understand the requirements of the ISO 9001 2000 standard we recommend that you read Preparing For ISO 9001 2000 Registration. Alternatively you could take a training course which will teach you about the ISO 9001 2000 Quality Management Standard and the registration process.

To determine the amount of input required by your organization to comply with the requirements of the ISO 9001 2000 standard will require that you assess your existing management system. You could to fetch in a consultant at this stage because a consultant will be able to identify exactly what your organization needs to do in order to achieve the requirements of the ISO 9001 2000 Quality Management Standard.

Many organizations opt to carry out a gap analysis audit by themselves. However, this is such an important part of the ISO 9001 2000 registration process it is worth seeking professional help from a consultant.
Many organizations who opt to jump straight into the gap analysis audit process themselves can often waste time, money and resources by not fully understanding the intent of the ISO 9001 2000 standard. Whereas seeking professional advice from a consultant will set your organization on the right path with clear instructions on who, what, where, why, when and how things should be done.

If on the other hand your organization already has a very good understanding of the ISO 9001 2000 Quality Management Standard and you have:

A documented Quality policy.

Been setting and using documented Quality objectives.

Documented Top management reviews of your Quality Management System.

Documented top level Quality Management System Manual.

Documented effective and efficient process procedures and or work instructions.

Documented employee skills and training records which are regularly reviewed.

Documented ISO 9001 2000 compliant Quality Management System Audits.

Documented an effective and compliant Customer complaint process.

Documented an effective corrective & preventive action process.

If you are doing all the above then you may be well on your way toward gaining ISO 9001 2000 registration. However, if your Quality Management System is incomplete or immature it will require much more effort to become compliant. You can continue to adjust your system, carry out internal quality audits to check for compliance, train employees etc. Until you reach a position where you feel you have done as much as you are able to do yourself.
Once you have reached this stage you may be concerned that you have missed something important. It seems rather silly to embark on a full registration audit at great cost to your organization when you can hire a consultant to carry out a gap analysis audit for a relatively small sum of money to ensure that your quality management system is compliant with the requirements of ISO 9001 2000. If you fail the certification body initial assessment audit the cost of a full re-audit by a registration body can be prohibitively expensive.

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How ISO 22301 Consultants Helps in Effective Implementation of BCMS?

The ISO 22301 standard is an international standard published by the International Organization for Standardization (ISO), and describes how to manage business continuity in an organization. A leading business continuity expert writes this ISO 22301 standard and provides the best framework for managing business continuity in an organization.

To differentiate this ISO 22301:2012 standard from other business continuity standards with its One of the features is that an organization can become certified by an accredited certification body, and therefore will be able to prove its standard's compliance to its customers, partners, owners, and other stakeholders.

To know as well as to manage new & existing standards in effective manner, ISO consultants help you out. If the qualified ISO professional is joined, then it can be assured you that you are properly executing the processes.Top ISO consultants in kolkata helps you to utilize in internal ISO 22301 audit software program to documents of ISO 22301 and execute your new program. Some ISO 22301 consulting firms also provide ISO 22301 awareness training; documentation training, internal auditor training and lead auditor training. Also good consultant follow best practices in establishing the business Continuity system and Quantifiable objectives to create vibrant work culture.

The expert ISO 22301 Consultants helps not only for gaining new one ISO 22301 Certification but also helps the organization which has been already certified ISO 22301 for many years by maintaining it abreast the new issues. The internal staff members are fully aware of their role within the system, if any incident occurs and for effective implementation of ISO 22301 Certification ensures that a robust business continuity management system has been established. An ISO 22301 Consultant helps your business to get up and move fast and efficiently in order to ensure minimum disruptions to the services that offer.

One of expert consulting firm - Punyam.com provides ISO 22301 certification consultancy across India. Following are the steps that Punyam.com implements for the ISO 22301:2012 Business Continuity Management System:

Survey of the existing system in Micro-level.
To understand ISO 22301 system conduct awareness program (top + middle + bottom level).
Prepare the committees and policies related to business continuity processes in the organization.
For each level of committee Form a task-force.
Preparation of documents for ISO 22301 Certification.
Implementation of this standard and training of all personnel in the use of procedures and formats.
Establish model for Business Continuity Management System and implement it.
Ensure the system through first internal audit.
Take corrective actions for non-conformities.
Complete the ISO 22301 self-assessment.

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An Online Guide to ISO Certification

ISO certification produces numerous benefits for the business. An ISO certified company can meet the requirements of its customers in a more professional way, attracts new customers which results in more revenues, promotes its brand properly etc. With the help of ISO certification, you can improve your business through increased customer satisfaction. Nowadays, it has become a highly significant aspect for any business. This is why most customers intend to do business only with those companies that are ISO certified. To survive the tough competition, you need to establish long term relations with your customers and, in this regard, ISO certification can play a highly significant role.

Top ISO consultants in kolkata play an important role in getting a business/company ISO certified. It takes a lot of wise decision-making to select the most suitable consultant. While selecting and finalizing an expert, the very first thing to be taken into account is their experience and capability enough to meet your requirements. After experience and capability, check out the variety of products and services the company offers. An ISO Consultant Company that offers guarantee of their products and services would be a great choice. When you approach ISO consultants to get the ISO certification, you need to be in very close contact with during the assessment process. The basic function of ISO consultants is streamlining the process to get ISO certified. After understanding the business requirements, they act as expert and guide the company through the professional process by highlighting the steps needed to be taken to comply with the international quality management standard. They also help and guide the businesses to put the action plan in effect fulfilling the requirements needed for the certification.

Once you have hired the ISO consultants, their team pays a visit to your office and map out your quality management processes to make changes to the administration and assessment process. Generally they provide the business with a huge manual detailing all of your processes highlighting and explaining where the business needs to be improved to achieve the certification. With the passage of time, the working of ISO consultant has changed to a large extent as they carry out a gap analysis within a week, 2 to 4 days to be more specific. The gap analysis is the comparison of all of your current processes and the requirements needed for the certificates. The certification manual describes the details of your quality management procedures, the aims and goals for your quality management systems, the quality policy of the business and some other documentation. Once you have made the required changes your organizational system that best comply with ISO certification requirements, these consultants are more than happy to award your company with the ISO certification.

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Implementing ISO 9000

You may be in a position where your customers are demanding you implement an ISO 9000 quality system or you would like to do it for the benefits it can provide your organization. You may not have the resources to hire a consultant to help you. Can you achieve this task on your own, without the help of a consultant? Yes. You do not need a consultant to implement an ISO 9000 quality management system. You can do it with the resources you have.

Will a consultant provide you a better quality system than you can implement yourself? No. I say that not as a disrespect to Top ISO consultants in kolkata but because quality systems are ever evolving and developing. It's not where you start that is important it's where you end up in a year or two down the road. A consultant can expedite the process and save you a great deal of time. What takes you a day to do and figure out, a consultant can do in an hour or two. Based on this, why would anybody hire a consultant? The same reason some people hire someone to mow their yard and do their landscaping, that time is more valuable to be spent somewhere else.

You may be a position where ISO 9000 implementation is required but the necessary resources are not available to hire a consultant, what do you do? The first thing is to gain information. You need to become educated in the ISO 9000 standards and what they mean and their intent. Whether you hire a consultant or are choosing to implement a quality system on your own you need to purchase the following list of standards:

ISO 9000:2005 Quality management systems - Fundamentals and vocabulary

ISO 9001:2000 Quality management systems - Requirements

ISO 9004:2000 Quality management systems - Guidelines for performance improvements

ISO 19011:2002 Guidelines for quality and/or environmental management systems auditing

ISO 10014:2006 Quality management - Guidelines for realizing financial and economic benefits

You can obtain these standards from the International Organization of Standardization (ISO), American Society of Quality (ASQ) and the American National Standards Institute (ANSI).

The most important piece of advice I can give you, once you have purchased these standards, READ THEM. Find yourself a quiet place and read them. Read them several times. The reading is dull and the wording is somewhat confusing, it's alright, read them. These are international standards, not a John Grisham novel. You are not going to be riveted to the reading and hardly waiting to get back to it. You may find yourself more confused after reading them, that is fine, keep reading. After a several readings, it will begin to make sense to you. You will gain a new understanding of what the standards are saying and begin to realize what needs to be done and how to do it.

At this point, you understand the standard and what needs to be done. If you ever question anything or are not quite sure, refer to the standard. Go back and read it again. The first thing you need to do is provide an overview for your top management. If cost constraints prevent you from hiring someone to train top management, then provide the training yourself. Chances are, your top management knows significantly less about ISO 9000 than you do. That makes you an expert and should you travel greater than 50 miles, you can begin to charge consultant fees.

Your training to top management should answer the following questions, what is ISO?, what is it going to do for us? why are we implementing it? how much is this going to cost us and how long will it take? how are we going to do it? what role does top management have?

What is ISO? ISO 9000 is an internationally recognized quality management systems standard. It's premise is based on knowing customer requirements and continually enhancing customer satisfaction. This is achieved by developing key business processes, monitoring them with metrics against objectives to ensure effectiveness and putting forth effort to continually improve those processes.

What is it going to do for us? The adoption of an ISO 9000 quality system allows us to consistently provides products and services to our customers that meet there expectations and continually enhance their satisfaction. Why are we implementing ISO 9000? Chances are it's one of two reasons, one is your customers are requesting it or two you are interested in achieving the results in can provide. How much will it cost and how long will it take? If you complete it internally you can plan on it taking about a year (depending on your size and available resources) and it won't cost you anything other than what you are currently paying people. You should plan on spending about $1,100 - $1,300 dollars for one person to go to internal auditor training. That person can then train the rest of your designated internal auditors.

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What Are the Differences Between the ISO 9001 2008 and ISO 9001 2000 Standard?

The International Organisation for Standardisation (ISO) 9001 is a group of explicit standards that relate specifically to the quality management systems of a company or business. These standards have been around since 1987 (then referred to as ISO 9000), but it has been changed and updated several times over the years as the times and manners under which companies operated changed. One of the most recent changes occurred in 2008 when the ISO 9001 policy was changed from the formula that had been in place since the year 2000.

While these changes may not be large, it is important to make sure that you fully understand them so that you can be completely up to date on your ISO accreditation. While there were not any major changes that occurred in this latest update of the requirements, to clarify your policy and standards you will want to brush up on these changes and ensure that your company is still operating efficiently and in a manner that will endure the operation of your company continues to run according to the ISO policy standards.

The good thing to know is that the changes to the Latest ISO certification in Kolkata did not do a complete overhaul to the system, but rather it made small distinctions that are intended to clarify the requirements that were already in place. One of the primary reasons that the latest edition of the ISO 9001 was released was to be able to provide further clarification of the standards that were already in place by simplifying the language and providing better definitions of terms. This was done to make sure that those businesses that were looking for accreditation would be better able to achieve this status because of the ability to understand the laws.

Another reason that the standards were changes was so that they would be more compatible with the ISO 14001. These standards are a part of the environmental management systems (EMS) policies and procedures that many businesses are adopting to help their businesses become more environmentally friendly. To do this there are some changes about the records of raw materials and products that are being used and processed by your business. This will give businesses a better capability of dealing with problems and consumer complaints about specific pieces of product information. This might also mean that you will need to incorporate information about product testing to help meet design and regulatory requirements.

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